Facilities Management Tender Writing Case Study

Tender Information

The Challenges:

There were multiple challenges attached to this tender simply due to the large scale of the building and the nature of its use. As a national museum there were security issues to address including workforce screening, specialist training and access protocols. Continuity of workforce was problematic due to the itinerant nature of the sector’s operatives, this in turn had implications for security.

Challenges were presented by the scale of the building and the variety and fragility of the exhibits that required careful treatment. It was technically challenging because a lot of the infrastructure is not open to the public, it’s made up of storage, archives and laboratory spaces, but it still requires cleaning. Gaining access to these areas posed security questions and multiple authorizations were required. The challenge of securing workforce numbers to service the huge volume of space was considerable for our client.

The working schedules were further complicated because the building was used by the general public by day and private fee paying clients at night for hospitality events and corporate functions. This presented logistic challenges of exactly when and how do you get access to the space to do the job?

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